Consultant | Salesforce | Ahmedabad | Sales & Service

Your work profile.

As a Consultant in our DCM:DC Team youll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations:


As a Consultant in our Consulting team youll build and nurture positive working relationships with teams and clients with the intention to exceed client expectations. Youll:



Takes responsibility for own work or workstream meeting engagement/project objectives and Deloitte quality standards
Develop solution using Salesforce configure and customization features.
Proactively identifies workstream risks and issues; resolves them or escalates to engagement/account leadership
Identifies opportunities to improve the efficiency and effectiveness of key processes within a business function
Builds knowledge in a sector by contributing to relevant firm initiatives and eminence, and/or by attending sector conferences
Applies awareness of global trends to address client needs and enhance recommendations
Understands the impact of emerging technologies on relevant functions and processes
Should have good understanding of Salesforce features like lightening, integration etc and project implementation methodology
Should have good work experience on Sales cloud or Service cloud or Communities or Salesforce platform or Marketing cloud or Industry clouds.
Knowledge on Heroku and e-commerce will be a plus.
Ability to understand requirements and prepare effort estimates and overall system design.
Should have managed clients and lead a multi member team on the last few projects.
Demonstrated project discipline and experience. Must be organized, focused, and driven toward established deliverable dates.
Aware of implementation best practices on Force.com platform and Salesforce.
Ability to develop all project related documents like requirement document, system design document, use cases, test plan, training manual etc.
Handling a team and also responsible for client deliverables.
Willingness to travel for short and long term durations
Extensive experience in solution design, client management, client demo, conducting design & development workshops





Desired qualifications

3 to 5 years of relevant experience in management or consulting oriented environment.
At least 1-2 end to end SFDC implementation experience in India or globally
Graduate degree (Science or Engineering) from premier institutes


Location and way of working.

Base location: Pan India
This profile involves occasional travelling to client locations.
Hybrid is our default way of working. Each domain has customized the hybrid approach to their unique needs.


Your role as a Consultant

We expect our people to embrace and live our purpose by challenging themselves to identify issues that are most important for our clients, our people, and for society.

In addition to living our purpose, Consultant across our organization must strive to be:


Inspiring - Leading with integrity to build inclusion and motivation
Committed to creating purpose - Creating a sense of vision and purpose
Agile - Achieving high-quality results through collaboration and Team unity
Skilled at building diverse capability - Developing diverse capabilities for the future
Persuasive / Influencing - Persuading and influencing stakeholders
Collaborating - Partnering to build new solutions
Delivering value - Showing commercial acumen
Committed to expanding business - Leveraging new business opportunities
Analytical Acumen - Leveraging data to recommend impactful approach and solutions through the power of analysis and visualization
Effective communication Must be well abled to have well-structured and well-articulated conversations to achieve win-win possibilities
Engagement Management / Delivery Excellence - Effectively managing engagement(s) to ensure timely and proactive execution as well as course correction for

the success of engagement(s)

Managing change - Responding to changing environment with resilience
Managing Quality & Risk - Delivering high quality results and mitigating risks with utmost integrity and precision
Strategic Thinking & Problem Solving - Applying strategic mindset to solve business issues and complex problems
Tech Savvy - Leveraging ethical technology practices to deliver high impact for clients and for Deloitte
Empathetic leadership and inclusivity - creating a safe and thriving environment where everyone's valued for who they are, use empathy to understand others to adapt our behaviours and attitudes to become more inclusive.